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Senior Merchant Operations Manager

The TJX Companies, Inc.

Los Angeles (CA)

On-site

USD 113,000 - 148,000

Full time

4 days ago
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Job summary

Join a vibrant team at an industry-leading retailer where every day offers new opportunities for growth and achievement. This role involves managing operations that support buying and planning, ensuring efficiency and accuracy in purchase order management. You will collaborate with various stakeholders and lead a team to enhance operational processes. With a focus on talent development and strategic initiatives, this position offers a chance to make a significant impact in a supportive and dynamic environment. Embrace the chance to thrive in a Fortune 100 company that values diversity and fosters collaboration.

Benefits

401(k) Match
Medical/Dental/Vision
Tuition Reimbursement
Paid Holidays
Short/Long-term Disability
Referral Bonuses
Life Insurance
Adoption/Surrogacy Assistance
Child Care Discounts
Employee Discounts

Qualifications

  • 5+ years of leadership experience in Merchandise Operations or Store Management.
  • Strong knowledge of TJX business model and operational support.

Responsibilities

  • Manage operations related to buying and planning for the CBO.
  • Develop processes to measure productivity and support Buyers effectively.

Skills

Leadership Experience
Talent Planning and Development
Strategic Initiatives
Problem Solving
Relationship Building
Training and Coaching

Job description

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career.

Manages the development and execution of all operations related to the support of all division(s) buying and planning and allocation for the CBO. Directs the activities of the Purchase Order Management, Flow of Goods and the Merchandise support department. Partners with the Business Enablement team along with the Manager of Office services. Serves as a liaison and troubleshooter between Merchandising and all H.O. departments that impact the purchasing and ticketing of product. Develops processes to measure productivity of associates and the departments in order to achieve the goals of consistent, excellent support of Buyers, maximizing efficiencies in the support world to include accuracy and efficiency of purchase orders.

Major Areas of Responsibility

  1. Create and maintain an environment where associates feel welcome, valued and engaged; Recognize, appreciate and leverage individual differences that contribute to the benefit of the team and the business.
  2. Actively partners with key internal and external stakeholders (buying, operations, logistics, satellite office counterparts), to understand and monitor Purchase order entry process
  3. Directs the overall management activities and development within the merchandise support department
  4. Works with MOMs and supervisor to ensure consistent standards of performance for execution of operational details
  5. Reviews and assesses internal and or external processes and procedures, and communicates findings to business counterparts
  6. Ensures consistent standards for hiring, training, and performance evaluation
  7. Partners with learning and development to develop new hire training, roll out of new business tools, and support ongoing development of staff
  8. Partners with Logistics and accounts payable to ensure execution of procedures that maximize efficiencies and accuracy for the writing and modification of POs
  9. Recognizes opportunities for and partners to develop automation
  10. Actively involved in the design of new systems that ultimately expedite the entry of PO’s both in HO and satellite buying offices
  11. Supports MOMs and Supervisor to continually react to shifting priorities of the business. Updates procedures and policies to ensure the most efficient entry of POs
  12. Develop and maintain strong working partnerships with GMMs, MMs, Buyers and MOMS in order to help ensure appropriate staffing and workload coverage
  13. Coaches the MOMs in the development of their skills
  14. Represents TJX to external partners independently or with Manager that supports the operations department

Who We Are Looking For: You.

  • Minimum 5 years of leadership experience (Merchandise Operations or Store Manager) with proven experience in talent planning and development.
  • Experience with cross divisional strategic initiatives.
  • Strong knowledge of TJX business model, including P&A, DC Services, Transportation.
  • Manager Support, along with Interview with CBO HR, DVP,
  • Demonstrates the following critical skills:
    • Strong prioritization, strategic and organizational skills
    • Problem solving and Follow-through – across multiple stakeholders
    • Strong relationship building skills, across multiple levels and distance
    • Strong talent assessment and development skills
    • Training and Coaching skills – with Managers, Supervisors and MAs
    • Passion for Operations and/or Buying Support
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

888 South Figueroa Street

Location:

USA Buying Office Los Angeles CA

This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

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