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Dealer Operations Manager

TICO (Terminal Investment Corporation)

South Carolina

Remote

USD 121,000 - 203,000

Full time

6 days ago
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Job summary

An established industry player is seeking a dynamic Dealer Operations Manager to enhance its dealer network. This role involves strategic planning, performance evaluation, and administration of dealer operations. You will collaborate with various teams to ensure a high-quality experience for customers and drive growth through innovative programs and processes. If you are a results-driven professional with a passion for sales and a knack for strategic thinking, this opportunity could be your next career milestone. Join a company that values growth and innovation in the heavy equipment sector.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
401K
Paid Holidays
Vacation

Qualifications

  • 5+ years in heavy industrial equipment sales with a focus on electrified vehicles.
  • Proven track record in achieving sales targets and managing key accounts.

Responsibilities

  • Collaborate with regional managers to develop standards for dealer operations.
  • Monitor dealer performance and ensure compliance with company policies.
  • Analyze sales data to identify growth opportunities.

Skills

Sales Management
Account Management
Strategic Thinking
Technical Aptitude
Data Analysis

Education

Bachelor’s degree in Business Administration
Knowledge of Engineering

Job description

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Job Summary

TICO is currently seeking a skilled and results-driven Dealer Operations Manager to join our team and drive growth by focusing on the development of the TICO Dealer Network. As the Dealer Operations Manager, you will be responsible for the planning, operation, performance evaluations, and administration of all TICO dealers. We are committed to continuing the development of the industry’s best dealer network through programs, technology, people, and processes. The Dealer Operations Manager will report to the Senior Director of Sales & Marketing.

Job Title

Dealer Operations Manager

Employment Status:

Full-Time

FLSA Status:

Exempt

Department:

Sales

Location:

Remote

Job Summary

TICO is currently seeking a skilled and results-driven Dealer Operations Manager to join our team and drive growth by focusing on the development of the TICO Dealer Network. As the Dealer Operations Manager, you will be responsible for the planning, operation, performance evaluations, and administration of all TICO dealers. We are committed to continuing the development of the industry’s best dealer network through programs, technology, people, and processes. The Dealer Operations Manager will report to the Senior Director of Sales & Marketing.

Duties And Responsibilities
  • Collaborate with TICO Regional Managers, TICO Education, TICO Aftermarket, and the TICO Dealer Council to develop programs, standards, and processes to create a consistent, high-quality experience for TICO Customers across the TICO Dealer Network.
  • Monitor dealer performance, ensuring adherence to company policies and standards.
  • Oversee dealer training programs and provide necessary support.
  • Maintain compliance with dealer standards.
  • Manage dealer contracts and contract renewals.
  • Manage annual dealer business planning and quarterly score cards.
  • Manage new dealer onboarding.
  • Monitor dealer financial health, including profitability and cash flow.
  • Review dealer funding arrangements and ensure compliance with financial agreements.
  • Contribute to long-term viability and growth of the business.
  • Analyze sales data and market trends to identify growth opportunities.
  • Work closely with the sales team to achieve revenue goals.
  • Regularly review sales performance and adjust strategies as needed.
  • Analyze network footprint vs. existing infrastructure.
  • Analyze dealer parts & service data and work closely with service and aftermarket teams to achieve goals.
  • Regularly review service and parts performance and adjust strategies as needed.
  • Act as a liaison between the manufacturer and dealers.
  • Ensure effective communication channels are maintained with dealers and internal teams.
Required Skills & Abilities
  • Proven experience as a Sales Manager or similar role, with a track record of achieving sales targets.
  • Proven experience as a high-level key account manager
  • Capacity and aptitude to learn emerging technologies, representing those chosen for TICO and evaluating/recommending other technologies for consideration
  • Strategic thinker with a results-oriented mindset.
  • Self-motivated and tenacious, with a passion for exceeding goals.
  • Ability to thrive in a fast-paced and dynamic environment.
Education & Experience
  • Bachelor’s degree in business administration, Sales, Marketing, or related field.
  • Should possess a technical aptitude for heavy equipment; some knowledge of engineering is a plus.
  • Five or more years of experience in heavy industrial equipment sales and support with heavy emphasis in electrified vehicles and/or major account fleet sales.
Working conditions
  • This position primarily operates in an office environment but may also require work in warehouse settings.
  • PPE is required only for warehouse and production floors.
Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel’ and reach with hands and arms.

This job description is intended as a general guide to the job duties for this position. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and efforts required of employees assigned to this job position. At the discretion of management, this description may be changed at any time to address the evolving needs of TICO Manufacturing.

We offer a comprehensive benefits package to our employees and their families that includes health, dental, vision, disability and life insurance. 401K, vacation and paid holidays. TICO is a Drug-Free Workplace

Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Management and Manufacturing
  • Industries: Truck Transportation

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South Carolina, United States 1 month ago

South Carolina, United States $121,700.00-$202,800.00 1 month ago

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