Senior Merchandising Manager - Growth & Personalization

Udemy; Denver (CO); Hybrid; USD 130,000 - 162,000; Full time

Benefits offered by this job

Equity

Job summary

Udemy, a global online learning platform, is seeking a Senior Merchandising Manager to lead strategic merchandising across core consumer surfaces and drive revenue growth. This hybrid role is based in Colorado, with collaboration across Product, Marketing, Design, Engineering and Analytics to deploy scalable merchandising capabilities.

You’ll design experiments, analyze trends, and partner with cross-functional teams to optimize learner engagement, discovery, and upsell opportunities within the

Qualifications

• Bachelor's degree in Business, Marketing, Analytics, or related field; 7+ years in digital merchandising or related roles.
• Proven merchandising strategies that improve learner engagement, conversion, retention, and revenue.
• Strong experimentation mindset with design and interpretation of A/B tests.
• Excellent analytical skills using customer insights and performance data.
• Experience partnering cross-functionally with Product, Engineering, Design, Marketing, Analytics.
• Balance learner experience with marketplace dynamics and business objectives.
• Excellent communication and stakeholder management skills.
• Experience with analytics and merchandising platforms (Amplitude, Tableau, Optimizely, Adobe Analytics, Contentful).

Responsibilities

• Lead merchandising initiatives across key consumer surfaces (homepage, navigation, browse, search, course pages, hubs).
• Collaborate with Category Managers to amplify strategic content launches and campaigns.
• Work with Product and Engineering to define merchandising capabilities and tools.
• Design, execute, and analyze merchandising experiments to validate hypotheses.
• Analyze learner behavior and marketplace trends to identify opportunities.
• Develop frameworks balancing learner needs, editorial curation, and algorithms.
• Identify cross-sell/upsell opportunities across the combined Coursera+Udemy portfolio.
• Help establish merchandising best practices and scalable operating models.

Skills

Merchandising strategy

A/B testing

Data-driven decisions

Cross-functional leadership

Education

Bachelor's degree in Business, Marketing, Analytics, or related field

Tools

Amplitude

Tableau

Optimizely

Adobe Analytics

Contentful

Job description

Udemy, a global online learning platform, is seeking a Senior Merchandising Manager to lead strategic merchandising across core consumer surfaces and drive revenue growth. This hybrid role is based in Colorado, with collaboration across Product, Marketing, Design, Engineering and Analytics to deploy scalable merchandising capabilities.

You’ll design experiments, analyze trends, and partner with cross-functional teams to optimize learner engagement, discovery, and upsell opportunities within the