Membership Sales Associate

UFC GYM; La Mirada (CA); Presencial; USD 35.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Health benefits

Free gym membership

Employee discounts

Flexible scheduling

On-site fitness classes

Recertification support

Client network growth

In-house training

Wellness events

Descripción de la vacante

UFC GYM is seeking a Membership Specialist to welcome guests, convert prospects to members, and deliver exceptional customer service in a dynamic, fitness-focused environment. You will guide tours, schedule appointments, and support ongoing member engagement.

Join a team that values motivation, reliability, and teamwork, with access to on-site facilities, ongoing training, and a strong member network. This role emphasizes growth through performance and relationship-building.

Formación

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Excellent customer service skills.
• Independent, self-starter with strong organizational skills.
• Must be a team player.

Responsabilidades

• Represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• Drive potential members into the gym and deliver industry-leading customer services to them and our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals.
• Ensure 100% of guests are presented the Fitness Tour during tours as detailed in the Membership Specialist Playbook.
• Follow up with members after enrollment to ensure expectations are exceeded.
• Provide the highest level of customer service during interactions with guests.
• Assist in maintaining a clean and operational facility.

Conocimientos

Sales skills

Interpersonal skills

Customer service

Self-motivation

Team player

Descripción del empleo

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the "Fitness Tour" when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

About UFC GYM

• The ultimate "Big Gym" experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof - robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.