Enable job alerts via email!

Senior Membership Coordinator

Tennessee Society of Association Executives

Fairfax (VA)

On-site

USD 45,000 - 60,000

Full time

12 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading association seeks a Senior Membership Coordinator to enhance membership growth and retention. This role encompasses administrative support, member engagement strategies, and event coordination, requiring strong customer service and database management skills. The ideal candidate is proactive, detail-oriented, and adept in communication to foster member satisfaction and collaboration across teams.

Benefits

Health, Dental Insurance
Retirement Plan Options
Paid Holidays and PTO
Professional Development Opportunities
Flexible Work Environment

Qualifications

  • 3-5 years of customer service and database experience in associations or non-profit organizations.
  • Proficient in Microsoft Office and association software.
  • Proactive attitude and excellent communication skills.

Responsibilities

  • Secondary administrator for association membership.
  • Respond to member inquiries via phone and email.
  • Maintain outreach programs for member engagement.

Skills

Customer Service
Database Management
Microsoft Office
Social Media Management
Email Marketing
Report Writing
Attention to Detail

Tools

Association Software
Design Software (e.g., Canva)

Job description

The Senior Membership Coordinator plays a critical role in supporting the growth and retention of NUCA’s membership. This position provides high-level administrative and technical support to the Membership Department and serves as a primary point of contact for members and chapter leaders.

The coordinator works collaboratively across departments and with NUCA’s regional/state chapters to support the organization’s strategic membership goals, ensuring a high level of member satisfaction, accurate data management, and effective communication.

Duties & Responsibilities:

  • Secondary administrator for the association membership.
  • Responds to phone and email inquiries on database login assistance, dues payments, meeting registrations, and contact.
  • Processes membership activities in the database (i.e., new members, renewing members, member prospects, products, services).
  • Maintains outreach program to new and renewing members to ensure consistent engagement with NUCA programs and activities.
  • Assists in creating and updating membership marketing.
  • Serves as the primary staff coordinator for annual scholarship and awards programs.
  • Provides event logistics support for Chapter-in-formation events and meetings.
  • Coordinates Chapter-in-formation email marketing and social media management.

Background Requirements:

  • Preferred 3 – 5 years of customer service and database experience in associations or non-profit organizations.

Skills, Knowledge, & Abilities:

  • Experience and comfort with association software, proficient in Microsoft Office.
  • Experience and comfort with design software (eg. Canva), social media management, and email marketing platforms.
  • Must be able to effectively write reports and business.
  • Demonstrated good judgement and solution-focused decision-making.
  • Accepts direction and must possess a positive and proactive attitude along with excellent communication and interpersonal.
  • Must be a self-starter, who is proactive and has a strong work ethic and can-do attitude.
  • Attention to detail and able to work cooperatively in a small team environment.
  • Available to travel (anticipate three to five trips annually).

Compensation & Benefits:

  • Salary commensurate with experience.
  • Health, dental insurance.
  • Retirement plan options.
  • Paid holidays and PTO.
  • Professional development opportunities.
  • Flexible work environment.

Please send cover letter and resume to chris@nuca.com.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Senior Membership Coordinator

ASAE

Fairfax

On-site

USD 50,000 - 70,000

11 days ago

Senior Membership Coordinator

KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC

Fairfax

On-site

USD 50,000 - 70,000

11 days ago

Membership Assembly Coordinator

Sams USA

Washington

Remote

USD 35,000 - 50,000

12 days ago

Membership & Registration Manager (Remote)

Tennessee Society of Association Executives

Chicago

Remote

USD 55,000 - 75,000

2 days ago
Be an early applicant

Membership & Registration Manager (Remote)

ASAE

Chicago

Remote

USD 50,000 - 75,000

2 days ago
Be an early applicant

Communication and Membership Specialist

Council of State Governments

Lexington

Remote

USD 51,000 - 57,000

28 days ago

Membership Coordinator

EPIP

Remote

USD 45,000 - 55,000

30+ days ago

Membership and Knowledge Coordinator

EPIP

Remote

USD 10,000 - 60,000

30+ days ago

Account Manager, Membership Services

Golden State Warriors

San Francisco

On-site

USD <55,000

28 days ago