Lead Membership Coordinator

Stretch Zone; Great Falls Crossing (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Lead Sales Associate to manage studio operations and drive membership sales. This role is pivotal in enhancing client experiences through practitioner-assisted stretching, ensuring high standards of service and team accountability. You'll engage guests, promote memberships, and lead your team to exceed sales goals while monitoring performance metrics. Join a company that prioritizes health and wellness, offering a flexible schedule and performance-based bonuses to motivate your success.

Benefits

Commissions

Wellness resources

Performance-based bonus

Employee discounts

Flexible schedule

Qualifications

• Proven sales leadership with the ability to connect and convert guests into members.
• Excellent organization, time management, and multitasking skills.

Responsibilities

• Drive membership sales and uphold high standards for all Sales Associates.
• Engage with guests to promote membership sign-ups.
• Lead, coach, and hold your team accountable for daily operations and sales targets.

Skills

Sales Leadership

Customer Service

Time Management

Goal Orientation

Job description

Benefits:

• Commissions
• Wellness resources
• Performance-based bonus
• Employee discounts
• Flexible schedule

Welcome to Stretch Zone.

At Stretch Zone, we prioritize your health and well-being. As a Lead Sales Associate, your main role is to manage the studio operations and assist clients in achieving their goals through our unique membership model of practitioner-assisted stretch.

Responsibilities

• Drive membership sales and uphold high standards for all Sales Associates.
• Engage with guests to promote membership sign-ups.
• Provide excellent customer service, including greeting guests, scheduling appointments, answering calls, and addressing member concerns.
• Lead, coach, and hold your team accountable for daily operations and sales targets.
• Enhance member retention through quality service, following operational guides, and consistent follow-ups.
• Lead by example, supporting your team and exceeding expectations.
• Monitor KPIs to assess studio performance and assist the General Manager with sales metrics.
• Promote the benefits of practitioner-assisted stretching by achieving sales goals, encouraging add-on sessions, and improving sales skills.

Qualifications

• Proven sales leadership with the ability to connect and convert guests into members.
• Driven, competitive, and capable of holding staff accountable for exceeding sales goals.
• Excellent organization, time management, and multitasking skills.
• Goal-oriented, with a focus on setting and achieving targets in collaboration with the General Manager.