Senior Medical Support Supervisor - MSA Lead

US-Department-of-Veterans-Affair; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Supervisory MSA within the Community Care department in Sioux Falls.

The role provides supervision of MSAs and analytical support to the CC Chief regarding scheduling and referrals, with responsibility to independently manage a wide range of administrative activities. The position requires leadership experience, ability to supervise subordinate staff, and collaboration across internal teams to ensure timely and compliant patient care within

Qualifications

• Experience supervising MSAs or administrative patient support staff.
• Ability to assign work, evaluate performance, and develop staff.
• Strong written and verbal communication within healthcare settings.

Responsibilities

• Supervise Lead MSAs, Advanced MSAs, and MSA staff in a CC setting.
• Provide administrative and scheduling support for referrals and timekeeping.
• Prepare reports and briefings for senior management and CC leadership.
• Ensure compliance with VA policies and applicable regulations.

Skills

MSA supervision

Administrative leadership

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs is seeking a Supervisory MSA within the Community Care department in Sioux Falls.

The role provides supervision of MSAs and analytical support to the CC Chief regarding scheduling and referrals, with responsibility to independently manage a wide range of administrative activities. The position requires leadership experience, ability to supervise subordinate staff, and collaboration across internal teams to ensure timely and compliant patient care within