Senior Medical Support Lead — Access & Scheduling

US-Department-of-Veterans-Affair; Edisonville (PA); On-site; USD 50,000 - 60,000; Full time

Job summary

The Lebanon VAMC in Lebanon, PA, is seeking a Lead Medical Support Assistant (GS-7) to oversee front-line administrative operations within the Health Administration Service. You will help ensure timely appointment scheduling, patient access, and coordination across clinics.

Candidates should have a high school diploma, proficient English, and strong leadership abilities to train staff and manage workflows. VA grandfathering provisions may apply for eligible current employees.

Qualifications

• Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community.
• Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
• Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
• Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.

Skills

Medical terminology

Clinical flow processes

Patient systems knowledge

Workload management

Staff training & mentoring

Interdisciplinary coordination

Education

High school diploma or equivalent

Job description

The Lebanon VAMC in Lebanon, PA, is seeking a Lead Medical Support Assistant (GS-7) to oversee front-line administrative operations within the Health Administration Service. You will help ensure timely appointment scheduling, patient access, and coordination across clinics.

Candidates should have a high school diploma, proficient English, and strong leadership abilities to train staff and manage workflows. VA grandfathering provisions may apply for eligible current employees.