Senior Medical Scheduling Supervisor

Le CYR Consulting; Warner Robins (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare consulting firm is seeking a Lead Medical Appointment Clerk (Supervisor) to oversee the daily operations of a medical appointment team at Robins Air Force Base. The ideal candidate will have a high school diploma and at least 6 months of experience in medical appointment scheduling. Responsibilities include managing staff schedules, monitoring performance metrics, and ensuring compliance with regulatory standards. A Basic Life Support (BLS) certification is required. This position offers a full-time schedule, Monday to Friday.

Qualifications

• Minimum 6 months’ experience in medical appointment scheduling within a clinical setting.
• Typing speed of at least 50 WPM.
• Demonstrated supervisory or lead experience preferred.

Responsibilities

• Supervise and coordinate daily operations of Medical Appointment Clerks supporting patient appointment services.
• Manage staff schedules and coverage to ensure uninterrupted services during all hours of operation.
• Oversee appointment scheduling, rescheduling, and cancellations in MHS GENESIS.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED equivalent

Job description

A healthcare consulting firm is seeking a Lead Medical Appointment Clerk (Supervisor) to oversee the daily operations of a medical appointment team at Robins Air Force Base. The ideal candidate will have a high school diploma and at least 6 months of experience in medical appointment scheduling. Responsibilities include managing staff schedules, monitoring performance metrics, and ensuring compliance with regulatory standards. A Basic Life Support (BLS) certification is required. This position offers a full-time schedule, Monday to Friday.