Public Sector Medical Appointment Scheduler

Shadowbox Consulting Associates LLC; Sumter (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

ShadowBox Consulting Associates LLC seeks a full-time Medical Scheduling Clerk to manage appointments in government healthcare systems at Shaw Air Force Base. Responsibilities include scheduling, rescheduling, and cancellations via CHCS/AHLTA/MHS GENESIS, as well as confirming patient demographics and eligibility through DEERS.

Strong typing, English fluency, and customer service are required. The role emphasizes clerical accuracy, secure messaging, and coordination with care teams to ensure

Qualifications

• Fully qualified typist with 50 WPM.
• Must clearly speak and understand English.
• Proficient with standard office equipment (PCs, copiers, fax, phones).
• Strong medical ethics, communication and customer service.

Responsibilities

• Schedule medical appointments in government systems (CHCS/AHLTA/MHS GENESIS).
• Validate patient demographics and eligibility (DEERS).
• Contact patients via calls or secure messaging to schedule/reschedule/cancel.
• Maintain accurate, up-to-date appointment logs in the system.
• Assist in preparation of patient notices and reminders.

Skills

Typing 50 WPM

English fluency

Customer service

Telephone etiquette

Education

High school diploma or GED

Tools

Office equipment

Job description

ShadowBox Consulting Associates LLC seeks a full-time Medical Scheduling Clerk to manage appointments in government healthcare systems at Shaw Air Force Base. Responsibilities include scheduling, rescheduling, and cancellations via CHCS/AHLTA/MHS GENESIS, as well as confirming patient demographics and eligibility through DEERS.

Strong typing, English fluency, and customer service are required. The role emphasizes clerical accuracy, secure messaging, and coordination with care teams to ensure