Medical Appointment Clerk

CentralCare Inc.; New Mexico; Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health & Welfare benefits

PTO / Sick Leave / Holidays

Zusammenfassung

CentralCare Inc. at Cannon Air Force Base is seeking a reliable Medical Appointment Clerk to coordinate patient appointments and provide essential administrative support within a medical facility.

You will manage scheduling using CHCS, AHLTA, or MHS GENESIS, verify DEERS eligibility, and maintain accurate records while ensuring smooth communication with providers and staff.

Qualifikationen

• High school diploma or equivalent.
• Previous administrative or medical office experience preferred.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Experience with scheduling systems or EMR/EHR systems is an asset.
• Customer service experience is highly preferred.

Aufgaben

• Schedule medical appointments via phone, secure messaging, and other request methods in accordance with clinic guidelines.
• Maintain appointment schedules using government systems (CHCS, AHLTA, or MHS GENESIS).
• Verify patient eligibility through DEERS and update demographic information as needed.
• Ensure accurate and up-to-date patient scheduling records and logs.
• Manage appointment slots, including rescheduling and cancellations, using standard protocols.
• Contact patients to schedule, reschedule, or cancel appointments.
• Assist with appointment reminders, no-shows, and follow-up communications.
• Communicate patient messages to providers and nursing staff following clinic procedures.

Kenntnisse

Scheduling systems

EMR/EHR

Communication

Organizational skills

Multitasking

Customer service

Ausbildung

High School Diploma

Tools

CHCS

AHLTA

MHS GENESIS

Jobbeschreibung

We are seeking a reliable and detail-oriented Medical Appointment Clerk to join our team at Cannon Air Force Base. This role is responsible for coordinating patient appointments, providing administrative support, and ensuring efficient scheduling within a medical facility.

Core Duties

• Schedule medical appointments via phone, secure messaging, and other request methods in accordance with clinic guidelines
• Maintain appointment schedules using government systems (CHCS, AHLTA, or MHS GENESIS)
• Verify patient eligibility through DEERS and update demographic information as needed
• Ensure accurate and up-to-date patient scheduling records and logs
• Manage appointment slots, including rescheduling and cancellations, using standard protocols
• Contact patients to schedule, reschedule, or cancel appointments
• Assist with appointment reminders, no-shows, and follow-up communications
• Communicate patient messages to providers and nursing staff following clinic procedures

Compensation & Benefits

• Pay Rate: $19.00/hour
• Health & Welfare (H&W): $5.09/hour
• PTO / Sick Leave / Holidays: In accordance with applicable wage determination

Qualifications

• High school diploma or equivalent
• Previous administrative or medical office experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Experience with scheduling systems or EMR/EHR systems is an asset
• Customer service experience is highly preferred