Senior Medical Scheduler & Scheduling Lead

Houston Methodist; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Houston Methodist is seeking a Senior Scheduler to coordinate appointment-based care, including surgeries and complex procedures. You will act as a liaison between patients, facilities, and providers to ensure timely, accurate scheduling and pre-certification activities.

You will also pre-register patients in the EHR, verify insurance, and mentor newer staff while maintaining high-quality customer service and compliance with scheduling procedures.

Qualifications

• High School diploma or equivalent required.
• Four years of experience in a medical setting or call center, including two years in medical scheduling.
• Strong communication, customer service, and computer skills are essential.

Responsibilities

• Schedules patients for complex services (e.g., surgery) accurately and timely.
• Acts as liaison between patient, facility, and providers to coordinate exams and procedures.
• Pre-registers patients in EHR for pre-certification and insurance verification.
• Mentors and trains less experienced staff to ensure scheduling quality.

Skills

Customer service

Communication

Multi-tasking

English proficiency

EHR navigation

Scheduling processes

Problem solving

Mentoring/leadership

Detail-oriented

Training experience

Education

High School diploma or equivalent

Tools

EHR software

Scheduling software

Microsoft Office

Job description

Houston Methodist is seeking a Senior Scheduler to coordinate appointment-based care, including surgeries and complex procedures. You will act as a liaison between patients, facilities, and providers to ensure timely, accurate scheduling and pre-certification activities.

You will also pre-register patients in the EHR, verify insurance, and mentor newer staff while maintaining high-quality customer service and compliance with scheduling procedures.