Senior Medical Receptionist: Patient Care & Scheduling

Dignity Health Medical Group; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Dignity Health Medical Group is seeking a Sr Medical Receptionist to serve as the welcoming heart of our Phoenix clinic, delivering a comforting and efficient patient experience from arrival through care instructions. You will manage patient reception, coordinate key admin tasks, and leverage technology to ensure seamless operations while guiding diverse patient populations with compassion.

The role emphasizes exceptional interpersonal skills, strong technical proficiency, and a patient-centered

Qualifications

• High School Diploma or GED.
• Previous medical office and/or insurance experience.

Responsibilities

• Performs clerical duties including maintaining department deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules.
• Ensures a positive customer service atmosphere in reception areas.
• Answers the telephone in a pleasant and helpful manner.
• Coordinates patient movement and reports problems or irregularities.
• Working knowledge of multi-line phones.
• Working knowledge of computers, fax/copy machines.

Education

High School Diploma or GED

Job description

Dignity Health Medical Group is seeking a Sr Medical Receptionist to serve as the welcoming heart of our Phoenix clinic, delivering a comforting and efficient patient experience from arrival through care instructions. You will manage patient reception, coordinate key admin tasks, and leverage technology to ensure seamless operations while guiding diverse patient populations with compassion.

The role emphasizes exceptional interpersonal skills, strong technical proficiency, and a patient-centered