Senior Medical Office Administrator

UMass Memorial Health; Iowa (LA); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Signing bonus eligible

Job summary

UMass Memorial Health’s Secretary, Medical Admin Sr role provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. This position coordinates scheduling, patient flow, and office operations, ensuring confidentiality and professional service.

Responsibilities include patient scheduling, registration, billing processing, documentation, and meeting coordination.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• High School diploma or equivalent required.

Responsibilities

• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing.
• Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
• Transcribes medical reports and prepares correspondence.
• Proofreads and edits materials for grammar, spelling, format, and style.
• Prepares, updates, and maintains patient charts, records, and other documentation in accordance with HIPAA regulations.
• Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
• Makes travel arrangements for conferences, meetings, and other events.
• Performs on-site charge entry for submission to billing.
• Maintains confidential files and coordinates retrieval of records as needed.
• Coordinates medical office activities, including training, scheduling work for assigned staff.

Skills

MS Office proficiency

EHR systems

Organizational skills

Communication skills

Customer service

Education

High School diploma or equivalent

Medical secretary/medical assistant program

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

UMass Memorial Health’s Secretary, Medical Admin Sr role provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. This position coordinates scheduling, patient flow, and office operations, ensuring confidentiality and professional service.

Responsibilities include patient scheduling, registration, billing processing, documentation, and meeting coordination.