Senior Medical Front Office & Scheduling Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Orlando Health Physician Associates in Orlando, FL, seeks a Senior Front Office Assistant to perform routine scheduling and admin tasks in an ambulatory/physician office under supervisory leadership. The role supports referrals, authorizations, patient records, and billing liaison activities across a centralized Orlando Health network.

The position requires a high school diploma, typing around 30 wpm, and two years in a medical office.

Qualifications

• High School graduate or equivalent.
• Typing approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing 30 wpm

ICD & CPT knowledge

Medical office experience

Education

High School diploma or equivalent

Job description

Orlando Health Physician Associates in Orlando, FL, seeks a Senior Front Office Assistant to perform routine scheduling and admin tasks in an ambulatory/physician office under supervisory leadership. The role supports referrals, authorizations, patient records, and billing liaison activities across a centralized Orlando Health network.

The position requires a high school diploma, typing around 30 wpm, and two years in a medical office.