Senior Medical Assistant & Clinic Operations Lead

KDMC Ashland Hospital Corporation; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

UK King's Daughters is seeking a seasoned clinical operations coordinator to optimize patient flow and support high-quality care delivery. You will collaborate with providers and multidisciplinary teams to streamline workflows, enhance the patient experience, and uphold safety standards.

The role involves mentoring staff, leading training initiatives, and participating in continuous process improvements to strengthen clinical outcomes and regulatory compliance.

Qualifications

• High school diploma or equivalent with vocational/technical training in a designated technical area.
• 5–7 years of experience in a healthcare, clinical setting, or a related field; paid experience only.
• Equivalent combination of education and experience may be considered.
• Volunteer work and internships for academic credit are not counted.

Responsibilities

• Coordinates daily clinical operations and ensures patient flow efficiency.
• Prepares patients for examination, obtains vital signs, and documents medical information accurately.
• Administers medications and performs clinical procedures within scope of certification.
• Assists providers during examinations and minor procedures.
• Trains, mentors, and provides feedback to medical assistant staff to promote competency and teamwork.
• Participates in quality improvement and patient safety initiatives.

Skills

Clinical operations

Patient care coordination

Staff mentoring

Quality improvement

Education

High school diploma and vocational training

Job description

UK King's Daughters is seeking a seasoned clinical operations coordinator to optimize patient flow and support high-quality care delivery. You will collaborate with providers and multidisciplinary teams to streamline workflows, enhance the patient experience, and uphold safety standards.

The role involves mentoring staff, leading training initiatives, and participating in continuous process improvements to strengthen clinical outcomes and regulatory compliance.