Senior Medical Assistant - Clinic Operations & Leadership

Talentify; Ashland (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

UK King’s Daughters in Ashland, KY, seeks an experienced clinical operations coordinator to support efficient patient care delivery and clinic operations. You will collaborate with providers and multidisciplinary teams to streamline workflows and improve patient experience.

The role emphasizes mentoring staff, implementing process improvements, and maintaining regulatory compliance to ensure high-quality outcomes and safety in a busy clinical setting.

Qualifications

• Must hold CMA, RMA, NCMA, or equivalent certification.
• BLS certification required.
• 5–7 years of healthcare/clinical experience.
• Equivalent combination of education and paid experience may be considered.

Responsibilities

• Coordinates daily clinical operations and ensures patient flow efficiency.
• Prepares patients for examination, obtains vital signs, and documents medical information accurately.
• Administers medications and performs clinical procedures within scope of certification.
• Assists providers during examinations and minor procedures.
• Communicates effectively with patients, families, and healthcare teams to support care coordination.
• Trains, mentors, and provides feedback to medical assistant staff to promote competency and teamwork.
• Monitors supply levels and equipment functionality to support operational readiness.
• Participates in quality improvement and patient safety initiatives.
• Ensures compliance with infection control, safety, and confidentiality standards.
• Performs other duties as assigned.

Skills

Clinical coordination

Team mentorship

Patient communication

Quality improvement

Regulatory compliance

Education

High school diploma + vocational/technical training

Job description

UK King’s Daughters in Ashland, KY, seeks an experienced clinical operations coordinator to support efficient patient care delivery and clinic operations. You will collaborate with providers and multidisciplinary teams to streamline workflows and improve patient experience.

The role emphasizes mentoring staff, implementing process improvements, and maintaining regulatory compliance to ensure high-quality outcomes and safety in a busy clinical setting.