Senior Medical Assistant — Clinical Operations Lead

Remote Jobs; Russell (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

UK King’s Daughters is seeking a dedicated professional to join its Urgent Care Float Pool in Russell, Kentucky. The role coordinates advanced clinical and administrative support to ensure smooth patient care and clinic operations.

You will mentor staff, participate in quality improvement, and ensure compliance with safety, infection control, and confidentiality standards within a dynamic healthcare team.

Qualifications

• High school diploma or equivalent and vocational/technical training in a designated technical area.
• CMA/RMA/NCMA certification and BLS required.
• 5-7 years of healthcare clinical experience; equivalent combination of education and experience.

Responsibilities

• Coordinates daily clinical operations and ensures patient flow efficiency.
• Prepares patients for examination, obtains vital signs, and documents medical information accurately.
• Administers medications and performs clinical procedures within scope of certification.
• Assists providers during examinations and minor procedures.
• Communicates effectively with patients, families, and healthcare teams to support care coordination.
• Trains, mentors, and provides feedback to medical assistant staff to promote competency and teamwork.
• Monitors supply levels and equipment functionality to support operational readiness.
• Participates in quality improvement and patient safety initiatives.
• Ensures compliance with infection control, safety, and confidentiality standards.
• Performs other duties as assigned.

Skills

Communication skills

Clinical coordination

Mentoring

Quality improvement

Regulatory compliance

Education

High school diploma or equivalent

Vocational/technical training

CMA/RMA/NCMA certification

Job description

UK King’s Daughters is seeking a dedicated professional to join its Urgent Care Float Pool in Russell, Kentucky. The role coordinates advanced clinical and administrative support to ensure smooth patient care and clinic operations.

You will mentor staff, participate in quality improvement, and ensure compliance with safety, infection control, and confidentiality standards within a dynamic healthcare team.