Senior Medical Assistant: Clinic Ops & Patient Care Lead

King's Daughters; Jackson (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

UK King's Daughters in Jackson, Ohio is seeking a qualified clinical coordinator to support advanced clinical and administrative tasks, collaborate with providers, and streamline workflows to improve patient care and operational efficiency.

The role emphasizes training staff, implementing process improvements, ensuring regulatory compliance, and maintaining infection control and safety standards while supporting a compassionate patient experience.

Qualifications

• High school diploma or equivalent and vocational/technical training in a designated technical area.
• 2-5 years of experience in a healthcare, clinical setting, or a relevant area.
• Certifications: CMA, RMA, NCMA, BLS.

Responsibilities

• Coordinates daily clinical operations and patient flow.
• Prepares patients for examination, takes vital signs, and documents medical information.
• Administers medications and performs clinical procedures within scope of certification.
• Assists providers during examinations and minor procedures.
• Communicates effectively with patients, families, and healthcare teams to support care coordination.
• Trains, mentors, and provides feedback to medical assistant staff to promote competency and teamwork.
• Monitors supply levels and equipment functionality to support operational readiness.
• Participates in quality improvement and patient safety initiatives.
• Ensures compliance with infection control, safety, and confidentiality standards.
• Performs other duties as assigned.

Education

High school diploma or equivalent and vocational/technical training in a designated technical area

Job description

UK King's Daughters in Jackson, Ohio is seeking a qualified clinical coordinator to support advanced clinical and administrative tasks, collaborate with providers, and streamline workflows to improve patient care and operational efficiency.

The role emphasizes training staff, implementing process improvements, ensuring regulatory compliance, and maintaining infection control and safety standards while supporting a compassionate patient experience.