Senior Medical Assistant — Clinic Operations Lead

COOPER PEDIATRICS; Gloucester City (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Cooper University Health Care seeks a Clinical Operations Supervisor in New Jersey to lead a team of medical assistants, support providers, and ensure high patient service levels. Travel to various clinic locations is required, with a focus on confidentiality and patient rights.

Requirements include 1–2 years in clinical operations, IDX and Epic experience, and completion of an MA clinical training program plus BLS. A High School diploma is required.

Qualifications

• Excellent customer service is essential in a fast-paced clinical setting.
• Strong interpersonal and communication skills to interact with patients and health care team members.

Responsibilities

• Provide medical assistant support to providers as needed and assist in evaluations and performance input.
• Administer evaluations and mentor staff per Cooper Core Values.
• Travel to multiple clinical locations as required by management.

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Office

Education

High School Diploma or Equivalent

MA Clinical Training program

Tools

IDX

Epic

Job description

Cooper University Health Care seeks a Clinical Operations Supervisor in New Jersey to lead a team of medical assistants, support providers, and ensure high patient service levels. Travel to various clinic locations is required, with a focus on confidentiality and patient rights.

Requirements include 1–2 years in clinical operations, IDX and Epic experience, and completion of an MA clinical training program plus BLS. A High School diploma is required.