Lead Medical Assistant - Clinic Supervisor & Mentor

Cooper University Health Care; Washington Township (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper University Health Care in Turnersville, NJ is seeking a Lead Medical Assistant to support providers and supervise clinical staff. The role requires IDX and Epic experience, patient confidentiality, and strong customer service.

The position emphasizes medical assisting, training, on-site coaching, and the ability to travel to multiple clinical locations as needed. High school diploma and MA clinical training are required, with BLS certification per the job requirements.

Qualifications

• Minimum 1–2 years of experience in clinical operations in a fast-paced physician's practice or clinical site within the Cooper University Healthcare System.
• Experience scheduling, registering and working on an electronic health record with knowledge of front desk processes.
• Minimum of 1 year of experience working with IDX and Epic.
• All incumbents must have satisfactorily completed a Cooper IDX training program.
• BLS certification is required.

Responsibilities

• Provide medical assistant support to providers when needed.
• Supervise clinical staff and communicate performance feedback to the manager.
• Ensure high levels of customer service and patient confidentiality.
• Travel to various clinical locations to meet business needs as determined by management.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Education

High School Diploma or Equivalent

Graduate of an MA Clinical Training program

Tools

IDX

Epic

EHR

Microsoft Office

Job description

Cooper University Health Care in Turnersville, NJ is seeking a Lead Medical Assistant to support providers and supervise clinical staff. The role requires IDX and Epic experience, patient confidentiality, and strong customer service.

The position emphasizes medical assisting, training, on-site coaching, and the ability to travel to multiple clinical locations as needed. High school diploma and MA clinical training are required, with BLS certification per the job requirements.