Lead Medical Assistant

Cooper University Health Care; Gloucester City (NJ); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Career growth opportunities

Job summary

Cooper University Health Care in New Jersey is seeking a Medical Assistant Supervisor to support clinical operations and team performance. The role includes conducting evaluations and mentoring staff, while providing clinical assistance to providers as needed.

Ideal candidates hold a post-training MA program, IDX and Epic experience, and a strong commitment to patient service, confidentiality and safety, with willingness to travel among clinical locations.

Qualifications

• Must have completed a Cooper IDX training program including Registration, Scheduling, E-Commerce and FSC.
• Annual eligibility certification required.
• Mentor and role model and display Cooper's Core Values.
• Ability to provide on-site training.
• Excellent customer service and strong interpersonal/communication with patients and staff.
• Knowledge of patient rights, aseptic/sterile technique and infection control.
• Proficient with Microsoft Office; good typing and computer skills.
• Must have reliable transportation and travel to clinical locations as needed.

Responsibilities

• Functions as a supervisor to clinical staff, preparing evaluations and providing input on performance.
• Administers evaluations and brings disciplinary items to the manager.
• Provides medical assistant support to providers when staffing is needed.

Skills

Customer service

Communication

Interpersonal skills

Team supervision

Education

High School Diploma or Equivalent

MA Clinical Training program

Tools

IDX

Epic

Microsoft Office

Job description

About Us

AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing input on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights.

All incumbents must have satisfactorily completed a Cooper IDX training program to include:

Registration, Scheduling, E-Commerce and FSC.

Annual eligibility certification required.

Serves as a mentor and role model and displays Cooper's Core Values.

Ability to provide on-site training.

Excellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients, visitors and health care team members.

Knowledge of patient rights, aseptic/sterile technique and infection control best practices.

Excellent written communication skills, computer literate, typing skills, comfortable with Microsoft Office software.

Must have reliable transportation and must be available to travel to all of the various clinical locations to meet business needs as determined by management.

Experience Required

Minimum of 1-2 years' experience in clinical operations in a fast-paced physician's practice or clinical site within the Cooper University Healthcare System that included rooming and triaging patients.

Scheduling, registering and working on an electronic health record with knowledge of front desk

Minimum of 1year of experience working with IDX and Epic required.

Education Requirements

High School Diploma or Equivalent required.

Graduate of an MA Clinical Training program required.

License/Certification Requirements

Current documentation of a national certification for the registered medical assistant (RMA) or National Certified Medical Assistant (NCMAor for the certified medical assistant (CMA) or CMAC (Clinical Medical Assistant Certification)

BLS required.

Salary Min ($)

USD $21.00

Salary Max ($)

USD $33.00