Senior Media Delivery Architect for Enterprise Video

Amazon Web Services (AWS); Austin (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Enterprise Account Engineer focused on media delivery to optimize, secure, operate, and maximize performance for large video workloads.

In this role you will engage with enterprise accounts, work across AWS services for media workflows, and collaborate with product and security teams to ensure reliable, scalable delivery during live events. Strong customer-facing communication is essential.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Knowledge of cloud-based architecture and customer-facing roles is preferred.

Responsibilities

• Act as the primary technical point of contact representing the technical needs of high-value media workflows for key enterprise accounts during live event delivery.
• Work across multiple AWS services including video origination and delivery services to drive well-architected solutions and ensure high customer content delivery performance.
• Interface with customer project managers and technical owners to understand key technical and operations requirements.
• Collaborate with Product Managers to define customer technical requirements and advocate for long-term operational success.
• Collaborate with CloudFront and Edge Security teams to drive customer success initiatives.
• Oversee media delivery performance by monitoring customer and service metrics.
• Identify, troubleshoot, mitigate and resolve complex video delivery performance problems.
• Own customer-facing and internal communication during production impacting incidents.

Skills

Distributed applications experience

Technical engineering experience

Education

Bachelor's degree

Job description

Amazon Web Services, Inc. is seeking an Enterprise Account Engineer focused on media delivery to optimize, secure, operate, and maximize performance for large video workloads.

In this role you will engage with enterprise accounts, work across AWS services for media workflows, and collaborate with product and security teams to ensure reliable, scalable delivery during live events. Strong customer-facing communication is essential.