Senior Media Delivery Architect for Enterprise Video

Amazon Web Services (AWS); Herndon (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Enterprise Account Engineer focused on media delivery to optimize, secure, operate, and scale streaming workloads for top video customers. You will partner with customers’ engineering and operations teams to drive reliable architectures and best practices.

The role emphasizes cross-service collaboration, design reviews, and proactive guidance to ensure long-term operational success in a fast-paced media environment.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications.
• 5+ years of technical engineering experience.
• Bachelor's degree in a relevant field.

Responsibilities

• Serve as the primary technical contact for high-value media workflows during live events.
• Work across multiple AWS services including video origination and delivery to drive well-architected solutions and ensure high content delivery performance.
• Interface with customer project managers and technical owners to understand key technical and operations requirements.
• Collaborate with Product Managers to define customer technical requirements and advocate for durable solutions.
• Collaborate with CloudFront and Edge Security teams to drive customer success initiatives.
• Oversee media delivery performance by monitoring customer and service metrics.
• Identify, troubleshoot, mitigate and resolve complex video delivery problems.
• Own customer-facing and internal communication during production-impacting incidents.
• Work independently with customer engineering and operations teams.
• Build training materials, runbooks, and operational plans for the expanding team.

Skills

Distributed applications experience

Technical engineering experience

Cloud architecture knowledge

Customer-facing leadership

Education

Bachelor's degree

Job description

Amazon Web Services, Inc. is seeking an Enterprise Account Engineer focused on media delivery to optimize, secure, operate, and scale streaming workloads for top video customers. You will partner with customers’ engineering and operations teams to drive reliable architectures and best practices.

The role emphasizes cross-service collaboration, design reviews, and proactive guidance to ensure long-term operational success in a fast-paced media environment.