Senior Enterprise Media Delivery Architect

Amazon Web Services (AWS); Beverly Hills (CA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. in Beverly Hills seeks an Enterprise Account Engineer focused on media delivery.

You will engage with large video customers to optimize, secure, and operate streaming workloads, acting as a trusted advisor with engineering and operations teams. This role emphasizes architectural guidance, incident communication, and long-term operational success, with collaboration across AWS services and professional services when needed.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Bachelor's degree in a relevant field or equivalent professional experience.

Responsibilities

• Act as the primary technical point of contact representing the technical needs of high-value media workflows for key enterprise accounts during live event delivery.
• Work across multiple AWS services including video origination and delivery services to drive well-architected solutions and ensure high customer experience.
• Interface with customer project managers and technical owners to understand key technical and operations requirements.
• Collaborate with Product Managers to define customer technical requirements and advocate for long-term operational success.
• Collaborate with CloudFront and Edge Security teams to drive key customer success initiatives.
• Oversee media delivery performance by monitoring both customer and service metrics.
• Identify, troubleshoot, mitigate and resolve complex video delivery performance problems.
• Own customer-facing and internal communication during production-impacting incidents.
• Build training materials, runbooks, and operational plans for an expanding team.

Skills

Distributed apps

Technical engineering

Education

Bachelor's degree

Job description

Amazon Web Services, Inc. in Beverly Hills seeks an Enterprise Account Engineer focused on media delivery.

You will engage with large video customers to optimize, secure, and operate streaming workloads, acting as a trusted advisor with engineering and operations teams. This role emphasizes architectural guidance, incident communication, and long-term operational success, with collaboration across AWS services and professional services when needed.