Senior MarTech Product & Engineering Lead

T-Mobile; Herndon (VA); On-site; USD 148,000 - 267,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Health insurance

Job summary

T-Mobile seeks a senior leader to design, develop, and deliver a portfolio of customer engagement and MarTech capabilities in an Agile environment. You will marshal data platforms, audience segmentation, journey orchestration, personalization, and experimentation to drive acquisition, retention, and lifecycle management.

You will lead 20+ professionals across product management, software, architecture, and related disciplines, recruiting top talent and ensuring scalable cloud-native platforms,

Qualifications

• Bachelor's degree with 7 years related work experience.
• Advanced degree with 5 years related experience.
• 7-10 years Relevant Product Management experience in an agile software environment.
• 2-4 years Experience in a leadership role.
• 2-4 years Experience leading teams of 5+ resources in direct reporting relationship in a Product Management organization.
• Experience leveraging AI, automation, analytics, and/or emerging technologies to enhance product strategy, platform delivery, engineering productivity, customer personalization, campaign execution, or operational efficiency.

Responsibilities

• Lead technical product and engineering teams to deliver results across MarTech, customer engagement, data, cloud, and full stack product capabilities.
• Champion the responsible adoption of AI tools across MarTech platforms to improve product delivery, engineering efficiency, customer personalization, campaign enablement, analytics, and operational scalability.
• Define and implement continuous improvement practices across Agile at scale, DevOps, CI/CD, observability, resiliency, security, compliance, performance optimization, cost awareness, and operational readiness.
• Lead all aspects of technical vendor relationships and partner to incorporate feature requests into product releases for campaign orchestration, personalization, data analytics, and AI/ML-enabled capabilities.
• Drive and maintain the current and future technical roadmap with design and architecture teams, APIs, event-driven integrations, AWS services, data pipelines, and customer journey capabilities.
• Recruit and hire qualified managers and team members to strengthen product and project teams across product management, software development, architecture, platform engineering, data, analytics, and delivery rigors.

Skills

People Management

Agile Methodologies

Product Leadership

Stakeholder Management

Strategic Thinking

Technical Writing

Business Analysis

Vendor Management

Education

Bachelor's Degree in Related Field

Advanced degree in relevant field

Computer Science or Engineering background

Tools

AWS

CI/CD tooling

Job description

T-Mobile seeks a senior leader to design, develop, and deliver a portfolio of customer engagement and MarTech capabilities in an Agile environment. You will marshal data platforms, audience segmentation, journey orchestration, personalization, and experimentation to drive acquisition, retention, and lifecycle management.

You will lead 20+ professionals across product management, software, architecture, and related disciplines, recruiting top talent and ensuring scalable cloud-native platforms,