Senior MarTech Lead – Communications & Automation

Chime; San Francisco (CA); Hybrid; USD 153,000 - 200,000; Full time

Benefits offered by this job

Health benefits

Vacation policy

Parental leave

Wellness stipend

Commuter benefits

Job summary

Chime, a financial technology company, is seeking a Senior MarTech Manager, Communications to lead Braze-powered communications and shape cross-channel MarTech strategy. You will partner with Marketing, Product, Engineering, and Data to translate needs into scalable solutions, optimize data flows, and advance automation across email, push, in-app, and SMS.

This senior individual contributor role blends technical depth with systems thinking and cross-functional influence, spanning platforms,

Qualifications

• 8+ years in marketing technology, CRM/lifecycle tech, product management, marketing automation or engineering or related technical field
• Deep hands-on expertise with Braze including integrations, orchestration, personalization, data structures, and platform configuration
• Strong understanding of communications technology architecture, APIs, schemas, events/triggers, integrations, identity and audience syncing, and data flows
• Experience translating marketing needs into technical requirements and partnering with Product, Engineering, Data, and vendors to deliver scalable capabilities
• Experience managing strategic technology vendors and leading RFPs, pilots, and build-vs-buy assessments
• Strong systems thinking and troubleshooting skills across events, data, integrations, and platforms
• Strong cross-functional communication to bridge marketing and technical audiences
• Experience evaluating AI-enabled capabilities and turning use cases into pilots, workflows, or automations

Responsibilities

• Serve as MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows.
• Partner with Marketing, Product, Engineering, and Data to translate needs into technical requirements and deliver scalable automation solutions.
• Manage vendor relationships, performance, and roadmap alignment; lead evaluations, RFPs, pilots, and build-vs-buy decisions.
• Identify opportunities to apply AI across the communications workflow and Martech stack, from third-party evals to automation.
• Drive value from the MarTech stack across orchestration, personalization, experimentation, audience activation, and content.
• Establish governance and best practices, including platform health, data quality, and vendor performance.

Skills

Braze

MarTech

Cross-functional influence

APIs & data flows

Vendor management

AI in marketing

Job description

Chime, a financial technology company, is seeking a Senior MarTech Manager, Communications to lead Braze-powered communications and shape cross-channel MarTech strategy. You will partner with Marketing, Product, Engineering, and Data to translate needs into scalable solutions, optimize data flows, and advance automation across email, push, in-app, and SMS.

This senior individual contributor role blends technical depth with systems thinking and cross-functional influence, spanning platforms,