Senior MarTech Communications Leader (Braze & AI)

Chime Enterprise; San Francisco, Northern (CA, KY); Hybrid; USD 153,000 - 200,000; Full time

Benefits offered by this job

Four days in office

Fridays remote

Health benefits

Wellbeing stipend

Generous vacation policy

Parental leave

Job summary

Chime is hiring a Senior MarTech Manager, Communications to evolve the technology powering member communications across email, push, in-app, SMS and emerging channels. Reporting to the Director of Marketing Technology, you’ll serve as the MarTech lead for communications and bring deep Braze expertise while shaping cross‑channel platform strategy.

This senior individual contributor role blends technical depth with cross‑functional influence, partnering with Marketing, Product, Engineering and

Qualifications

• 8+ years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation or engineering.
• Deep hands-on expertise with Braze and related integrations.
• Strong systems thinking and troubleshooting across events, data, and platforms.
• Experience leading vendor evaluations, RFPs, and build-vs-buy assessments.

Responsibilities

• Serve as MarTech lead for Braze and the broader communications vendor ecosystem.
• Partner with Marketing, Product, Engineering, and Data teams to translate needs into technical requirements.
• Manage vendor relationships, performance, and roadmap alignment; lead evaluations and pilots.
• Identify and advance opportunities to apply AI across workflows and stack.
• Drive value from communications technology across orchestration, personalization, experimentation, audience activation, and content.
• Establish MarTech governance and best practices including data quality and vendor performance.

Skills

Braze

Marketing technology

APIs & data flows

Vendor management

RFPs & build-vs-buy

AI in marketing

Cross-functional influence

Job description

Chime is hiring a Senior MarTech Manager, Communications to evolve the technology powering member communications across email, push, in-app, SMS and emerging channels. Reporting to the Director of Marketing Technology, you’ll serve as the MarTech lead for communications and bring deep Braze expertise while shaping cross‑channel platform strategy.

This senior individual contributor role blends technical depth with cross‑functional influence, partnering with Marketing, Product, Engineering and