Senior Marketing Growth Lead, CRM & Lifecycle

Brobston Group; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Brobston Group is seeking a Senior Manager, Marketing to design and execute client-centric strategies across North America, driving acquisition, engagement, loyalty, retention, and growth through integrated campaigns across retail, wholesale, and e-commerce channels.

You will leverage client insights and segmentation to deliver personalized communications, activations, and experiences that strengthen brand loyalty and revenue streams across multiple touchpoints.

Qualifications

• Bachelor's or Master's degree in Marketing, Business, Communications, or a related field.
• 6-8 years of experience in marketing, CRM, and project management.
• Experience leading cross-functional marketing initiatives and developing personalized client engagement programs.
• Strong analytical, strategic, creative, communication, and project management skills.
• Experience with Salesforce Marketing Cloud, Looker, SAP, or similar platforms is preferred.

Responsibilities

• Develop annual and seasonal marketing plans aligned with client needs and commercial objectives.
• Create strategies and scalable activations for client segments, including loyalists, prospects, new clients, and lapsed clients.
• Lead lifecycle communications and campaigns across CRM channels such as email and SMS.
• Partner with Client Experience, Retail, E-Commerce, Wholesale, and Communications teams to coordinate client engagement.
• Measure the impact of engagement, retention, reactivation, and loyalty programs.

Skills

Analytical skills

Strategic thinking

Creative mindset

Communication skills

Project management

Education

Bachelor's or Master's in Marketing, Business, Communications

Tools

Salesforce Marketing Cloud

Looker

SAP

Job description

Brobston Group is seeking a Senior Manager, Marketing to design and execute client-centric strategies across North America, driving acquisition, engagement, loyalty, retention, and growth through integrated campaigns across retail, wholesale, and e-commerce channels.

You will leverage client insights and segmentation to deliver personalized communications, activations, and experiences that strengthen brand loyalty and revenue streams across multiple touchpoints.