Senior Market Research & Insights Associate

JPMorganChase; Chicago (IL); On-site; USD 90,000 - 135,000; Full time

Job summary

JPMorganChase in Chicago, IL invites a Marketing and Communications Senior Associate to join the Insights Center of Excellence. You will lead qualitative and quantitative research projects, translate signals into actionable insights, and shape business strategy across partners.

This fast-paced role emphasizes project management, collaboration with stakeholders, and vendor partnerships, delivering high-quality work and championing the voice of the customer across functions.

Qualifications

• 4+ years of experience in market/consumer research.
• Independent and self-motivated, able to create structure and direction out of ambiguity.
• Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives.
• Strong communication, interpersonal, and project management skills.
• Analytical and conceptual thinking; ability to understand systems and processes.
• Proactively seeks guidance, clarification and feedback from others.
• BA/BS degree required.

Responsibilities

• Understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
• Select and manage research vendors to deliver research on time and on budget
• Manage multiple projects and workstreams concurrently
• Synthesize research findings and create relevant, revealing, and inspiring reporting
• Prepare presentation materials for senior management
• Deliver recommendations with confidence and consideration for diverse stakeholders
• Champion the voice of the customer within the business and across functions
• Play an active role, contribute to strategy discussions
• Escalate project issues and risks appropriately, and drives them to resolution by proactively identifying potential obstacles and solutions
• Identify and document best practices, and drive implementation

Skills

Market research

Project management

Communication

Analytical thinking

Initiative

Education

BA/BS degree

Master's degree in Marketing Research

Job description

JPMorganChase in Chicago, IL invites a Marketing and Communications Senior Associate to join the Insights Center of Excellence. You will lead qualitative and quantitative research projects, translate signals into actionable insights, and shape business strategy across partners.

This fast-paced role emphasizes project management, collaboration with stakeholders, and vendor partnerships, delivering high-quality work and championing the voice of the customer across functions.