Senior Manufacturing Industry Solution Engineer

salesforce.com, inc.; Chicago (IL); On-site; USD 120,000 - 190,000; Full time

Job summary

Salesforce is seeking a Solution Engineer to partner with customers, translate business challenges into tailored technology solutions, and deliver compelling demonstrations that showcase the power of the Salesforce platform.

You will scale industry-focused assets, enable field teams, and drive strategic engagements with executives. This role emphasizes AI-driven demos, collaboration across Product/COE, and the ability to lead in a matrixed organization.

Qualifications

• Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry-driven use cases.
• Strong technical foundation in AI, building demos, and expertise other SEs can lean on.
• Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines.
• Confidence in presenting to C-level executives and guiding strategic conversations.
• Proven ability to run thoughtful discovery sessions that uncover true customer needs.
• Ability to collaborate effectively in a matrixed organization and lead through influence.
• Strong problem-solving skills and a curiosity to understand the why behind challenges and solutions.
• Passion for innovation and a drive to keep learning and improving.

Responsibilities

• Scale and Build Industry Solutions: Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
• Enable Our Solution Engineers and Field Teams: Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry assets and content. Be the go-to expert on what's available and how to use it to win.
• Be the Voice of the Field: Partner with Product, Industry, the COE, and Go-To-Market teams to enhance demo environments and ensure solutions evolve based on customer feedback and industry trends.
• Support Strategic Customer Engagements: Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
• Establish a Feedback and Innovation Loop: Capture customer success stories, win/loss insights, and field input to inform product improvements and sales strategy.
• Develop and Deliver Compelling Solution Visions, Roadmaps, and Tailored Demonstrations: Showcase the value of Salesforce through industry-proven use cases.
• Lead AI Tooling Adoption and Enablement: Evaluate and leverage new tools to streamline productivity and how SEs do the job today.
• Support High-Impact Customer Events: Drive content and strategy for Dreamforce sessions, product innovation hubs, and customer summits.

Skills

Storytelling

Presentation skills

AI demos

Project management

Executive communication

Discovery facilitation

Education

Computer science degree

Technical degree

Tools

Salesforce

CRM platforms

Job description

Salesforce is seeking a Solution Engineer to partner with customers, translate business challenges into tailored technology solutions, and deliver compelling demonstrations that showcase the power of the Salesforce platform.

You will scale industry-focused assets, enable field teams, and drive strategic engagements with executives. This role emphasizes AI-driven demos, collaboration across Product/COE, and the ability to lead in a matrixed organization.