Lead/Principal, Manufacturing Industry Solution Engineer

Salesforce; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Salesforce is seeking an Industry Solutions Engineer to scale and operationalize industry-specific assets for Manufacturing, Automotive, and Energy & Utilities. You will partner with cross-functional teams to build reusable demos, enable the field, and shape strategic demonstrations that translate business challenges into Salesforce-powered outcomes.

In this role, you will help drive adoption of AI tooling, craft tailored demonstrations, and contribute to Dreamforce content and customer events.

Qualifications

• Proven storytelling and presentation skills tied to business value.
• Strong technical foundation in AI, demos, and asset development.
• Project management and orchestration skills to align internal stakeholders.

Responsibilities

• Scale and build industry solutions by partnering with internal groups to create demo assets, content hubs, and customer videos.
• Enable Solution Engineers and field teams through internal enablement, demos, and training; be the go-to expert on assets.
• Be the voice of the field; collaborate with Product, Industry, COE, and GTM to evolve demos based on feedback and trends.
• Support strategic customer engagements as an industry SME for discovery, demo strategy, and deal positioning.
• Establish a feedback loop with customer success stories and win/loss insights to inform product improvements and sales strategy.
• Develop and deliver compelling solution visions, roadmaps, and tailored demonstrations to showcase Salesforce value.
• Lead AI tooling adoption and enablement to improve productivity and field outcomes.
• Support high-impact customer events, Dreamforce sessions, innovation hubs, and customer summits.

Skills

Storytelling

Presentation

AI fundamentals

Project management

Stakeholder leadership

Discovery facilitation

Cross-functional collaboration

Customer-centric communication

Tools

Salesforce platform

Job description

Also known as a Pre‑Sales Engineer, Solution Consultant, or Sales Consultant, a Salesforce Solution Engineer is a trusted advisor who partners with customers to understand their unique business challenges and translates them into tailored technology solutions. With a focus on removing technical barriers to co‑create customer success, the Solution Engineer delivers compelling demonstrations and helps drive strategic roadmaps that showcase the power of the Salesforce platform.

The Industry Solution Engineer is a scale‑focused, field‑empowering role that goes beyond traditional pre‑sales by playing a critical part in building and scaling industry‑specific solution assets across the Manufacturing, Automotive, and Energy & Utilities verticals. As a member of the PACE Industry Solutions Scale Team (also known as the PACEmakers), you will blend deep Manufacturing industry and AI expertise with a passion for repeatability – building reusable assets, driving field enablement, and supporting high‑impact customer engagements across the vertical.

What You Will Be Doing:

• Scale and Build Industry Solutions: Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
• Enable Our Solution Engineers and Field Teams: Conduct internal enablement, demos, and training sessions to help others leverage pre‑built industry assets and content. Be the go‑to expert on what's available – and how to use it to win.
• Be the Voice of the Field: Partner with Product, Industry, the COE, and Go‑to‑Market teams to enhance our demo environments and ensure our solutions evolve based on real customer feedback and emerging industry trends.
• Support Strategic Customer Engagements: Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
• Establish a Feedback and Innovation Loop: Capture customer success stories, win/loss insights, and field input to inform ongoing product improvements and sales strategy.
• Develop and Deliver Compelling Solution Visions, Roadmaps, and Tailored Demonstrations: Showcase the immediate and long‑term value of Salesforce through industry‑proven use cases.
• Lead AI Tooling Adoption and Enablement: Be at the forefront of AI by evaluating and leveraging new tools to streamline productivity and facilitate how SEs do the job today.
• Support High‑Impact Customer Events: Key involvement in driving content and strategy for Dreamforce sessions, product innovation hubs, and customer summits.

What We're Looking For:

• Proactive, high performers who can operate through ambiguity and are looking to elevate their SE skill sets in a multiplier capacity.
• Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry‑driven use cases.
• Strong technical foundation in AI, building demos, and expertise other SEs can lean on.
• Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines.
• Confidence in presenting to C‑level executives and guiding strategic conversations.
• Proven ability to run thoughtful discovery sessions that uncover true customer needs.
• Ability to collaborate effectively in a matrixed organization and lead through influence.
• Strong problem‑solving skills and a curiosity to understand the "why" behind challenges and solutions.
• Passion for innovation and a drive to keep learning and improving.

Preferred Qualifications:

• Experience in pre‑sales, solution engineering, or Salesforce implementation.
• Background in working with or within any of the following industries: Manufacturing, Automotive, Energy & Utilities, or Retail & Consumer Goods (preferred but not required).
• Experience building solution assets or participating in scale initiatives.
• Familiarity with the Salesfor