Senior Manager, Team Member Experience & Onboarding

Ryan Companies US, Inc.; Chicago (IL); On-site; USD 93,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Retirement and Savings Benefits

Paid Time Off (PTO)

Education Assistance

Volunteer Time Off (VTO)

Employee Resource Groups (ERGs)

Flexible Spending and Health Savings

Life Insurance

Short-Term and Long-Term Disability

Employee Assistance and Wellness

Family Planning & Parenting Benefits

Employee Discounts

Charitable Donation Matching

Job summary

Ryan Companies US, Inc. is hiring a Senior Manager, Team Member Experience & Engagement in Chicago to create a more connected and meaningful team member journey.

You will translate feedback into improvements across HR and business teams, focusing on onboarding and an Early Careers program that builds community and retention. You will shape the Experience strategy, map journeys, measure impact, and communicate risks and opportunities to leaders, driving coordinated improvements across the

Qualifications

• Experience shaping team member experience strategy and roadmap.
• Strong ability to translate feedback into practical improvements.
• Proven collaboration across HR and business teams.

Responsibilities

• Shape the Team Member Experience strategy and multiyear roadmap.
• Lead enterprise-wide experience insights across lifecycle moments.
• Own Early Careers program design, delivery, and ongoing improvement.
• Define shared experience principles and journey maps.
• Turn insights into prioritized improvement plans and actions.

Skills

Team member experience

Employee engagement

Onboarding design

Journey mapping

Cross-functional collaboration

Tools

Survey tools

Data analysis

Job description

Ryan Companies US, Inc. is hiring a Senior Manager, Team Member Experience & Engagement in Chicago to create a more connected and meaningful team member journey.

You will translate feedback into improvements across HR and business teams, focusing on onboarding and an Early Careers program that builds community and retention. You will shape the Experience strategy, map journeys, measure impact, and communicate risks and opportunities to leaders, driving coordinated improvements across the