Senior Manager, Solutions Engineering, MSSP

sentinellabs; United States; Remote; USD 232,000 - 319,000; Full time

Benefits offered by this job

Equity programs

Flexible time off

Paid holidays & sick time

Parental leave

Health insurance coverage

Retirement matching

Home-office support

Wellness programs

Family-related programs

Job summary

sentinellabs is seeking a seasoned leader to head a North American team of Solutions Engineers. You will oversee a group of 6–10 engineers, coordinating with sales, channel, product, and engineering teams to drive partner success and solution positioning.

You will mentor engineers across partner types, guide demonstrations and training, and help build joint offerings while owning regional forecasts and territory design.

Responsibilities

• Hire, coach, and develop Solutions Engineers; establish career and technical growth paths and certification plans.
• Guide the team in partner enablement, technical positioning, demonstrations, training, proofs of value, presales and postsales support, and escalations.
• Help partners understand technical solutions, address objections, and build lasting technical champions.
• Support partner go-to-market plans and develop joint solutions and service offerings.
• Own regional forecasting, coverage planning, and quarterly business reviews; coordinate territory design with sales and channel leaders.
• Work with managed partner teams to qualify opportunities, understand competitive and technical barriers, and help the team resolve blockers.

Job description

Role overview

Lead a North American team of 6-10 Solutions Engineers supporting managed service providers, managed security providers, systems integrators, alliances, and distributors. This people-management role combines regional execution, partner growth, technical enablement, and close coordination with sales, channel, product, and engineering teams.

Responsibilities

• Hire, coach, and develop Solutions Engineers; establish career and technical growth paths and certification plans.
• Guide the team in partner enablement, technical positioning, demonstrations, training, proofs of value, presales and postsales support, and escalations.
• Help partners understand technical solutions, address objections, and build lasting technical champions.
• Support partner go-to-market plans and develop joint solutions and service offerings.
• Own regional forecasting, coverage planning, and quarterly business reviews; coordinate territory design with sales and channel leaders.
• Work with managed partner teams to qualify opportunities, understand competitive and technical barriers, and help the team resolve blockers.

Requirements

• Experience leading and developing technical teams, including hiring, coaching, and supporting career growth.
• Ability to lead partner-facing technical sales and enablement across multiple partner types.
• Strong partner relationship skills and ability to work across sales, channel, product, and engineering groups.
• Willingness to travel up to 50%.

Nice to have

• Experience managing distributed or remote technical teams.
• Familiarity with partner relationship management tools or Salesforce.
• Cloud or security credentials, such as AWS, GCP, CEH, SANS, OSCP, or CISSP.

Benefits and work setup

The U.S. compensation is listed as $232,000-$319,000 OTE, including base pay and commissions; the applicable range may vary by location. Benefits include equity programs, flexible time off, paid holidays and sick time, parental leave, health and insurance coverage, retirement matching, home-office support, and wellness and family-related programs.