Staff Solutions Engineer, MSSP Partner

sentinellabs; United States; Remote; USD 224,000 - 308,000; Full time

Benefits offered by this job

Equity and stock purchase plan

Flexible time off

Paid holidays and sick time

Parental and grandparent leave

Medical, dental, and vision coverage

Retirement plan with company match

Wellness and home-office support

Job summary

Sentinellabs is seeking a staff-level Solutions Engineer to lead technical enablement for MSSP partners across North America. You will blend partner strategy, technical sales, architecture guidance, demonstrations, and training while coordinating with product and field teams.

The role requires up to 50% travel and deep experience in partner engagement, performance metrics, and enabling sales opportunities. You will shape joint offerings, drive messaging, and manage escalations with customers and

Qualifications

• At least 15 years of field experience with 8+ years in sales engineering, solutions architecture, or professional services.
• Strong ability to explain complex security capabilities and address partner roadblocks.
• Experience supporting technical sales, partner enablement, and customer-facing engagements.

Responsibilities

• Help current and prospective partners understand solution capabilities, resolve technical obstacles, and build internal technical champions.
• Work with the managed-partner team to identify and qualify partnership opportunities, assess objections, and help scale partner sales.
• Support partners through the customer journey with demonstrations, hands‑on evaluations or proofs of value, technical training, and pre‑ and post‑sales assistance.
• Plan partner go-to-market initiatives and help shape joint technical offerings and services.
• Own partner technical relationships, coordinate internal technical support, and keep partner‑facing messaging and follow-up aligned.
• Share partner and customer feedback with product teams and help manage escalations.

Skills

Sales engineering experience

Technical communication

Partner enablement

Customer-facing engagements

Job description

Role overview

Lead technical enablement and adoption for managed security service provider (MSSP) partners across North America. This staff-level solutions engineering role combines partner strategy, technical sales, architecture guidance, demonstrations, training, and coordination with product and field teams. Travel of up to 50% is expected.

Responsibilities

• Help current and prospective partners understand solution capabilities, resolve technical obstacles, and build internal technical champions.
• Work with the managed-partner team to identify and qualify partnership opportunities, assess competitive or technical objections, and help scale partner sales.
• Support partners through the customer journey with demonstrations, hands‑on evaluations or proofs of value, technical training, and pre‑ and post‑sales assistance.
• Plan partner go‑to‑market initiatives and help shape joint technical offerings and services.
• Own partner technical relationships, coordinate internal technical support, and keep partner‑facing messaging and follow‑up aligned.
• Share partner and customer feedback with product teams and help manage escalations.

Requirements

• At least 15 years of relevant field experience, including 8 or more years in sales engineering, solutions architecture, or professional services, as described in the source.
• Strong technical communication and presentation skills, including the ability to explain complex security capabilities and address partner roadblocks.
• Experience supporting technical sales, partner enablement, and customer‑facing engagements.
• Ability to learn and work with emerging technologies, methodologies, and solutions.
• Willingness to travel up to 50%.

Nice to have

• The source favors cloud or security certifications, including AWS, GCP, CEH, SANS, OSCP, or CISSP.
• Experience with containerized workloads, serverless computing, and microservices is also mentioned.

Benefits and work setup

The U.S. on-target earnings range is $224,000–$308,000, inclusive of base salary and commissions; pay ranges may vary by location.

• equity and a stock purchase plan
• flexible time off
• paid holidays and sick time
• parental and grandparent leave
• medical, dental, and vision coverage
• a retirement plan with company match
• wellness and home‑office support