Senior Manager, ServiceNow Transformation & Delivery

EY; Wichita (KS); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Flexible working model

Paid holidays

Extensive paid time off

Job summary

A leading professional services firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. This role involves leading transformation teams, managing complex projects, and developing strategies for ServiceNow implementations. The ideal candidate will have 5–7 years of consulting experience, strong business acumen, and relevant ServiceNow certifications. This position offers a flexible working model with competitive compensation.

Qualifications

• 5–7 years of relevant ServiceNow implementation experience.
• 5–7 years of Big 4 or equivalent consulting experience.
• Valid U.S. driver’s license and ability to travel up to 60%.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Accountable for program/project management.
• Develop resource plans and budgets.

Skills

Excellent business acumen

Fact-based decision making

Conflict resolution skills

ServiceNow implementation experience

Consulting and interpersonal skills

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

ServiceNow Certifications

Job description

A leading professional services firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. This role involves leading transformation teams, managing complex projects, and developing strategies for ServiceNow implementations. The ideal candidate will have 5–7 years of consulting experience, strong business acumen, and relevant ServiceNow certifications. This position offers a flexible working model with competitive compensation.