ServiceNow Transformation Program Lead

ClifyX; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

A technology solutions company is seeking a ServiceNow Engagement Manager to oversee innovative transformation programs. This role requires managing end-to-end ServiceNow implementation projects and leading a talented team of architects. Ideal candidates will have over 10 years of IT project management experience, strong ServiceNow knowledge, and excellent leadership and communication skills. You will be pivotal in delivering top-quality solutions, ensuring adherence to best practices, and fostering collaborative team environments. This position offers a dynamic work environment with opportunities for career growth.

Qualifications

• 10+ years in IT project management with 6+ years in ServiceNow projects.
• Strong technical knowledge of ServiceNow platform capabilities.
• Strong understanding of ITIL frameworks.

Responsibilities

• Manage end-to-end ServiceNow implementation projects.
• Develop detailed project plans covering scope and budget.
• Act as liaison between clients, technical teams, and stakeholders.

Skills

IT project management

ServiceNow platform knowledge

Communication

Leadership

Agile methodologies

Reporting and dashboards creation

Education

PMP or Scrum Master certification

ServiceNow CSA certification

ITIL Knowledge

Job description

A technology solutions company is seeking a ServiceNow Engagement Manager to oversee innovative transformation programs. This role requires managing end-to-end ServiceNow implementation projects and leading a talented team of architects. Ideal candidates will have over 10 years of IT project management experience, strong ServiceNow knowledge, and excellent leadership and communication skills. You will be pivotal in delivering top-quality solutions, ensuring adherence to best practices, and fostering collaborative team environments. This position offers a dynamic work environment with opportunities for career growth.