Senior ServiceNow Transformation Manager - Hybrid

EY; Houston (TX); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Hybrid working model

Job summary

A multinational professional services firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. You will lead transformation teams, manage client engagements, and deliver technology projects. The ideal candidate has 5-7 years of ServiceNow experience, strong consulting skills, and relevant certifications. A hybrid working model offers flexibility in the U.S. This position also includes a competitive salary range and comprehensive benefits.

Qualifications

• 5–7 years of relevant ServiceNow implementation experience.
• 5–7 years of Big 4 or equivalent consulting experience.
• ServiceNow Certified Implementation Specialist certifications preferred.

Responsibilities

• Lead engagement delivery and manage daily client relationships.
• Develop resource plans and budgets for engagements.
• Build and manage delivery of technology transformation projects.

Skills

Excellent consulting and interpersonal skills

Leadership experience supervising teams

Ability to travel up to 60%

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

ServiceNow Certified Systems Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Job description

A multinational professional services firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. You will lead transformation teams, manage client engagements, and deliver technology projects. The ideal candidate has 5-7 years of ServiceNow experience, strong consulting skills, and relevant certifications. A hybrid working model offers flexibility in the U.S. This position also includes a competitive salary range and comprehensive benefits.