Senior Manager, ServiceNow ESM Transformation | Hybrid

EY; Buffalo (NY); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

Paid holidays

Job summary

A global consulting firm is seeking a Senior Manager for ServiceNow - Enterprise Service Management Transformation. This role requires strong management of client relationships and delivery of technology transformation projects as well as a background in ServiceNow implementations. Ideal candidates will have a relevant bachelor's degree, significant consulting experience, and the ability to travel for client needs. The position offers a competitive compensation package and a hybrid work environment.

Qualifications

• 5–7 years of ServiceNow implementation experience.
• 5–7 years of consulting experience, preferably at the Senior Manager level.
• Excellent consulting and interpersonal skills.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Develop resource plans and budgets for engagements.
• Provide assurance on timelines and quality.

Skills

ServiceNow implementation

Client relationship management

Consulting and interpersonal skills

Project management

Business acumen

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow Certified Administrator

ServiceNow Certified Application Developer

Job description

A global consulting firm is seeking a Senior Manager for ServiceNow - Enterprise Service Management Transformation. This role requires strong management of client relationships and delivery of technology transformation projects as well as a background in ServiceNow implementations. Ideal candidates will have a relevant bachelor's degree, significant consulting experience, and the ability to travel for client needs. The position offers a competitive compensation package and a hybrid work environment.