Senior ServiceNow Transformation Leader

EY; Toledo (OH); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Hybrid work model

Job summary

A global professional services firm is seeking a Senior Manager for ServiceNow - Enterprise Service Management Transformation with responsibilities including leading clients through technology transformations and managing project delivery. Ideal candidates will have a Bachelor’s degree, 5-7 years of ServiceNow experience, and relevant consulting background. This role requires excellent leadership and client relationship management skills, along with a drive for innovation.

Qualifications

• 5-7 years of relevant experience in ServiceNow implementation.
• Experience with Big 4 or equivalent consulting preferable.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) required.

Responsibilities

• Lead ServiceNow Transformation teams.
• Manage delivery of technology transformation projects.
• Develop resource plans and budgets for engagements.

Skills

Sales strategy

Project management

Client relationship management

Team leadership

Technical transformation

Business analysis

Consulting skills

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow

Agile methodologies

Waterfall methodologies

Job description

A global professional services firm is seeking a Senior Manager for ServiceNow - Enterprise Service Management Transformation with responsibilities including leading clients through technology transformations and managing project delivery. Ideal candidates will have a Bachelor’s degree, 5-7 years of ServiceNow experience, and relevant consulting background. This role requires excellent leadership and client relationship management skills, along with a drive for innovation.