Senior Manager, ServiceNow Core Platform & AI

Cardinal Health; Cheyenne (WY); On-site; USD 123,000 - 176,000; Full time

Job summary

Cardinal Health in the United States seeks a Manager, ServiceNow Core Platform and AI to lead strategy, governance, reliability, modernization, and evolution of the enterprise ServiceNow core platform. You will partner with offshore Platform leadership to operate as counterparts across strategy, platform engineering, operations and delivery.

The role ensures the shared ServiceNow foundation is secure, scalable, observable, auditable, and upgradeable, while championing automation and self-service

Qualifications

• Experience leading ServiceNow at enterprise scale.
• Experience with platform strategy, roadmaps, governance.
• Exposure to generative AI, intelligent automation, or AI-enabled platforms.

Responsibilities

• Own multi-year strategy and roadmap for the ServiceNow core platform.
• Lead and develop a high-performing ServiceNow Core Platform org.
• Set objectives aligned to enterprise priorities and technical capability.
• Promote learning, knowledge sharing, and self-development.
• Ensure secure, scalable, and upgradeable platform operations.

Skills

ServiceNow

Platform governance

AI governance

Leadership

Stakeholder management

Strategic planning

Education

Bachelor’s degree in IT/CS/Engineering

Tools

ServiceNow Admin

CI/CD

DevOps

Job description

Cardinal Health in the United States seeks a Manager, ServiceNow Core Platform and AI to lead strategy, governance, reliability, modernization, and evolution of the enterprise ServiceNow core platform. You will partner with offshore Platform leadership to operate as counterparts across strategy, platform engineering, operations and delivery.

The role ensures the shared ServiceNow foundation is secure, scalable, observable, auditable, and upgradeable, while championing automation and self-service