Senior Manager, ServiceNow AI Transformation

EY; Tallahassee (FL); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Opportunities for professional growth

Job summary

EY is looking for a ServiceNow AI Architect Senior Manager to lead transformation efforts in a client-facing role. You will oversee project delivery, manage client relationships, and guide teams in implementing AI-driven solutions.

With 5-7 years of relevant experience and a strong background in ServiceNow, you will collaborate closely with clients to enhance user experience and develop comprehensive AI strategies. The role requires strong business acumen and excellent communication skills.

Qualifications

• 5-7 years of ServiceNow implementation experience.
• 2-5 years relevant ServiceNow NOW Assist experience.
• Experience with AI solutions implementation.

Responsibilities

• Lead ServiceNow transformation teams.
• Manage client relationships regularly.
• Ensure objectives are met through project management.

Skills

Technical expertise

Interpersonal skills

Sales activities support

Project management

Consulting skills

ServiceNow AI capabilities

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow

MCP servers

Job description

EY is looking for a ServiceNow AI Architect Senior Manager to lead transformation efforts in a client-facing role. You will oversee project delivery, manage client relationships, and guide teams in implementing AI-driven solutions.

With 5-7 years of relevant experience and a strong background in ServiceNow, you will collaborate closely with clients to enhance user experience and develop comprehensive AI strategies. The role requires strong business acumen and excellent communication skills.