Senior Manager, ServiceNow AI Transformation

EY; Phoenix (AZ); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is seeking a Senior Manager for the ServiceNow AI Architect role to lead transformation teams that drive AI innovation. This role involves managing client relationships, program delivery, and project management.

A successful candidate will have 5-7 years of experience in ServiceNow implementations and relevant certifications. This position offers a comprehensive benefits package and flexible working arrangements.

Qualifications

• 5-7 years relevant experience in ServiceNow implementation.
• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• ServiceNow certification required.

Responsibilities

• Lead ServiceNow Transformation teams.
• Manage client relationships and engagement delivery.
• Develop resource plans and budgets for engagements.

Skills

ServiceNow AI capabilities

Sales activities support

Process design and requirements facilitation

Experience with AI-driven solutions

Leadership and team mentoring

Client relationship building

Agile delivery models

Excellent business acumen

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow

AI Control Tower

MCP servers

Job description

EY is seeking a Senior Manager for the ServiceNow AI Architect role to lead transformation teams that drive AI innovation. This role involves managing client relationships, program delivery, and project management.

A successful candidate will have 5-7 years of experience in ServiceNow implementations and relevant certifications. This position offers a comprehensive benefits package and flexible working arrangements.