Senior Manager, ServiceNow AI Transformation

EY; Dallas (TX); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Health and wellness benefits

Job summary

EY is looking for a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships in a rapidly growing area. In this role, you will oversee the development and implementation of innovative AI solutions and strategies, ensuring all project objectives are met.

The ideal candidate will have a Bachelor’s degree and a minimum of 5 years of relevant experience in ServiceNow. You will collaborate closely with clients and lead multi-disciplinary teams to drive successful project outcomes, making a significant impact in building a better working world.

Qualifications

• 5-7 years of relevant experience in ServiceNow implementation.
• Experience implementing ServiceNow’s AI solutions.
• Ability to manage multiple engagements and mentor teams.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Accountable for program/project management.
• Develop resource plans and budgets for engagements.

Skills

ServiceNow AI capabilities

Business acumen

Client relationship building

Project management

Agile delivery models

Education

Bachelor’s degree required

Master’s degree preferred

Tools

ServiceNow

MCP servers

Data pipelines

Job description

EY is looking for a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships in a rapidly growing area. In this role, you will oversee the development and implementation of innovative AI solutions and strategies, ensuring all project objectives are met.

The ideal candidate will have a Bachelor’s degree and a minimum of 5 years of relevant experience in ServiceNow. You will collaborate closely with clients and lead multi-disciplinary teams to drive successful project outcomes, making a significant impact in building a better working world.