Senior Manager, ServiceNow AI Transformation

EY

Richmond (VA)

Hybrid

USD 171,600 - 392,100

Full time

14 days+

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Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Hybrid work model

Job summary

EY is looking for a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. This role offers opportunities to showcase your leadership skills and collaborate closely with clients on innovative AI solutions.

You'll drive EY’s AI thought leadership, shaping strategies and guiding project teams. Candidates should have a Bachelor's degree, 5-7 years of ServiceNow experience, and proven consulting skills.

Join EY and help build a better working world through advanced technology and client-focused solutions.

Qualifications

5-7 years relevant experience in ServiceNow implementation and/or equivalent platform.
Experience implementing ServiceNow’s AI solutions.
Minimum of 1 ServiceNow certification required.

Responsibilities

Lead ServiceNow Transformation teams in a client-facing role.
Manage client relationships and engagement delivery.
Develop resource plans and budgets for projects.

Skills

ServiceNow Implementation

Client Relationship Management

Technical Expertise

Consulting Skills

Sales Activities

AI Solutions

Project Management

Team Leadership

Agile Delivery

Data Pipeline Development

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

ServiceNow

MCP Servers

NOW Assist

Job description

You'll drive EY’s AI thought leadership, shaping strategies and guiding project teams. Candidates should have a Bachelor's degree, 5-7 years of ServiceNow experience, and proven consulting skills.

Join EY and help build a better working world through advanced technology and client-focused solutions.

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