Senior Manager, ServiceNow AI Transformation

EY; Irvine (CA); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

Hybrid work model

Job summary

EY is looking for a ServiceNow AI Architect Senior Manager who will lead teams and manage client relationships. This role involves spearheading EY’s AI capabilities and driving innovation through technology solutions.

Key responsibilities include managing projects, developing strategies for ServiceNow transformations, and mentoring teams. Candidates should have a Bachelor's degree and extensive experience in ServiceNow implementation, including NOW Assist.

Qualifications

• 5-7 years of relevant ServiceNow implementation experience.
• 2-5 years of ServiceNow NOW Assist implementation experience.
• Experience with AI-driven solutions.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Accountable for program/project management.
• Develop resource plans and budgets.

Skills

Sales activities support

ServiceNow enabled transformations

Project management

Building client relationships

Expertise in ServiceNow AI

Agile delivery models

Multi-LLM architectures

Prompt engineering

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow NOW Assist

AI Control Tower

Data pipelines

Job description

EY is looking for a ServiceNow AI Architect Senior Manager who will lead teams and manage client relationships. This role involves spearheading EY’s AI capabilities and driving innovation through technology solutions.

Key responsibilities include managing projects, developing strategies for ServiceNow transformations, and mentoring teams. Candidates should have a Bachelor's degree and extensive experience in ServiceNow implementation, including NOW Assist.