Senior Manager, ServiceNow AI Transformation

EY; Orlando (FL); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Medical and dental coverage

Flexible vacation policy

Job summary

EY is seeking a ServiceNow AI Architect Senior Manager to lead ServiceNow transformation teams and foster client relationships. You will provide innovative solutions through AI-driven transformation and manage technical project teams.

This role requires a blend of technical expertise and strong interpersonal skills. The ideal candidate will have significant experience in ServiceNow implementations and a background in leading multi-disciplinary teams. A Bachelor's degree is required, with a Master’s preferred.

The position offers a competitive salary and comprehensive benefits, including medical coverage and a flexible vacation policy.

Qualifications

• 5-7 years of relevant ServiceNow implementation experience.
• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience leading teams and supervising others.

Responsibilities

• Leading engagement delivery and managing client relationships.
• Accountable for program/project management.
• Developing resource plans and budgets for engagements.

Skills

ServiceNow AI capabilities

Project management

Team leadership

Client relationship management

Technical expertise

Excellent business acumen

Education

Bachelor’s degree

Master’s degree

Tools

MCP servers

ServiceNow

Job description

EY is seeking a ServiceNow AI Architect Senior Manager to lead ServiceNow transformation teams and foster client relationships. You will provide innovative solutions through AI-driven transformation and manage technical project teams.

This role requires a blend of technical expertise and strong interpersonal skills. The ideal candidate will have significant experience in ServiceNow implementations and a background in leading multi-disciplinary teams. A Bachelor's degree is required, with a Master’s preferred.

The position offers a competitive salary and comprehensive benefits, including medical coverage and a flexible vacation policy.