Senior Manager, ServiceNow AI Transformation

Ernst & Young Oman; Chicago (IL); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Flexible vacation policy

Comprehensive benefits package

401(k) plans with pension

Job summary

Ernst & Young Oman is seeking a Senior Manager for ServiceNow AI Architecture in Chicago. This role involves leading teams and managing client relationships while driving AI-driven transformations.

Ideal candidates will have 5–7 years of implementation experience and a strong background in ServiceNow capabilities. The position offers a comprehensive compensation and benefits package with a hybrid work model.

Qualifications

• 5–7 years of relevant ServiceNow implementation experience.
• Experience implementing ServiceNow's AI solutions.
• Excellent consulting and interpersonal skills.

Responsibilities

• Lead ServiceNow Transformation teams and manage client relationships.
• Develop resource plans and budgets for engagements.
• Drive innovation through AI strategies.

Skills

ServiceNow AI capabilities

Sales activities

Client relationship management

Agile delivery models

Analytical skills

Team leadership

Education

Bachelor's degree

Master's degree

Tools

ServiceNow

MCP servers

NOW Assist

Moveworks

Job description

Ernst & Young Oman is seeking a Senior Manager for ServiceNow AI Architecture in Chicago. This role involves leading teams and managing client relationships while driving AI-driven transformations.

Ideal candidates will have 5–7 years of implementation experience and a strong background in ServiceNow capabilities. The position offers a comprehensive compensation and benefits package with a hybrid work model.