Senior Manager, ServiceNow AI Transformation

EY; Charlotte (NC); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Flexible vacation policy

Medical and dental coverage

401(k) plans

Job summary

At EY, we are seeking a ServiceNow AI Architect Senior Manager. In this client-facing role, you will lead ServiceNow transformation teams, ensuring successful project delivery and fostering client relationships.

The ideal candidate will possess deep knowledge of AI capabilities, exceptional consulting skills, and a background in ServiceNow implementation. This position offers a comprehensive compensation package, including a competitive salary and a hybrid work model.

Qualifications

• 5-7 years of relevant ServiceNow implementation experience.
• Strong interpersonal skills and executive communication abilities.
• Expertise in ServiceNow now Assist implementation.

Responsibilities

• Lead project delivery and manage client engagement effectively.
• Develop program budgets and resource plans for engagements.
• Spearhead EY’s AI thought leadership.

Skills

ServiceNow implementation expertise

Sales activities support

Technical project management

AI solutions design

Client relationship building

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow AI capabilities

MCP servers

Agent-to-Agent protocols

Job description

At EY, we are seeking a ServiceNow AI Architect Senior Manager. In this client-facing role, you will lead ServiceNow transformation teams, ensuring successful project delivery and fostering client relationships.

The ideal candidate will possess deep knowledge of AI capabilities, exceptional consulting skills, and a background in ServiceNow implementation. This position offers a comprehensive compensation package, including a competitive salary and a hybrid work model.