Senior Manager, Selling Excellence & Client Growth

BoF Careers; New York (NY); Hybrid; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Bloomingdale's in New York invites a Senior Manager of Selling and Client Development to lead the end-to-end selling experience, ensuring every touchpoint aligns with our customer-first principles.

You will drive loyalty program integration, develop client strategies across product categories, and collaborate with Macy's Tech and CX teams to deliver a connected journey. This role demands strong leadership, strategic thinking, and hands-on execution to optimize selling results at scale.

Qualifikationen

• Bachelor's degree required.
• 5+ years direct experience in selling and client development.
• Strong communication and collaboration across teams.

Aufgaben

• Selling Effectiveness: lead selling effectiveness efforts with cross-functional partners.
• Loyalty Program: integrate Loyallist program within selling journeys and support retention.
• Client Development: grow share of wallet, repeat visits, and spend per customer across product categories.
• Client Outreach: create proactive outreach roadmap with consistent, personal communication.
• Business Stakeholder: represent business interests for selling tools and work with Macy's Tech.
• Team Collaboration: collaborate with CX & Strategy to connect journeys with initiatives.
• Performance Optimization: define KPIs and analyze data to optimize impact.

Kenntnisse

Communication

Leadership

Strategic thinking

Interpersonal skills

MS Office

Ausbildung

Bachelor's Degree

Tools

MS Office

Jobbeschreibung

Bloomingdale's in New York invites a Senior Manager of Selling and Client Development to lead the end-to-end selling experience, ensuring every touchpoint aligns with our customer-first principles.

You will drive loyalty program integration, develop client strategies across product categories, and collaborate with Macy's Tech and CX teams to deliver a connected journey. This role demands strong leadership, strategic thinking, and hands-on execution to optimize selling results at scale.